Subscription Policy

Overview

When you subscribe to Pure Petals products, you're enrolling in our convenient automatic delivery service. We aim to make this as flexible and transparent as possible.

Cancel Anytime

You may cancel your subscription at any time with no penalties or fees. Cancellations can be made through:
• Your account dashboard at getpurepetals.com
• Emailing us at purepetalshelp@gmail.com

Cancellation Timing

Before Fulfillment:
If your order has not yet been fulfilled (processed and shipped), you may cancel immediately and will not be charged for that shipment.

After Fulfillment:
Once an order has been fulfilled and shipped, that charge is final. However, you may still cancel to prevent future shipments.

Subscription Billing

• Your subscription will automatically renew based on the delivery frequency you selected (e.g., every 30 days, 60 days, etc.)
• You will be charged on your renewal date
• You can modify or skip upcoming orders through your account dashboard

Modifications

You may modify your subscription at any time, including:
• Changing delivery frequency
• Updating quantity
• Skipping upcoming orders
• Pausing your subscription temporarily

Refunds

• If you cancel before fulfillment, you will not be charged
• Once an order is fulfilled and shipped, our standard refund policy applies
• Please see our full Refund Policy for additional details

Questions?

If you have any questions about your subscription, please contact us at purepetalshelp@gmail.com. We're here to help!